Terms & Conditions

These Terms govern your relationship with the operator of the website available at https://skycrownbet-au.com (the "Website") and the services offered through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are effective as of 1 January 2026 and supersede any previous version applicable to Sky Crown in connection with skycrownbet-au.com.

Definitions

For the purposes of these Terms, unless the context indicates otherwise:

• "Website" means the online gambling and betting platform operated under the domain skycrownbet-au.com, including all subdomains, content, and services accessible through it, as reviewed or referenced by Sky Crown.
• "Operator" means Hollycorn N.V., a private limited liability company registered in Curaçao with registration number 144359, having its registered and principal business address at Heelsumstraat 51, E-Commerce Park, Curaçao, and holding Curaçao online gambling licence 8048/JAZ2019-015 issued by Antillephone N.V.
• "Payment Processor" means Libergos Ltd, a company registered in Cyprus with registration number HE 371971 and office at Boumpoulinas, 1 - 3, BOUBOULINA BUILDING, Flat/Office 42, 1060, Nicosia, Cyprus, acting as merchant of record and/or payment processing partner for certain transactions.
• "User" or "you" means any natural person who accesses the Website, creates an account, places wagers, or otherwise uses any service provided via the Website.
• "Player" means a User who has successfully registered an account and is permitted by the Operator to place Bets and use real-money or bonus funds within the Website.
• "Account" means the personal, non-transferable user account registered by a Player on the Website.
• "Bet" or "Wager" means any stake of real-money funds or bonus funds placed by a Player on a game, event, or outcome offered on the Website, including casino games, slots, live casino, and any other gambling product made available.
• "Bonus" means any promotional value, including but not limited to bonus money, free spins, cashback, tournament entries, or loyalty rewards, credited to a Player's Account subject to specific terms and wagering requirements.
• "Real-money Balance" means funds deposited by the Player, or legitimately obtained winnings derived therefrom, that are not subject to wagering requirements.
• "Bonus Balance" means any Bonus funds or winnings derived from Bonus funds that are subject to wagering or other restrictions before withdrawal.
• "KYC" means "Know Your Customer" procedures, including identity, age, and address verification, and any additional due diligence conducted by or on behalf of the Operator.
• "Interactive Gambling Laws" means applicable Australian laws, including the Interactive Gambling Act 2001 (Cth), under which the provision of certain online gambling services to persons in Australia may be prohibited and enforced by the Australian Communications and Media Authority ("ACMA").
• "Terms" means this Terms and Conditions document, as amended from time to time.
• "Prohibited Jurisdictions" means jurisdictions in which the use of the Website is illegal or restricted, including where access may be blocked pursuant to an ACMA blocking order or similar regulatory measure.

Regional Compliance Note: The Website targets Users in various markets under Curaçao licence 8048/JAZ2019-015. In Australia, certain services provided via the Website have been deemed to contravene the Interactive Gambling Act 2001, and ACMA issued a blocking order in June 2022 in respect of "SkyCrown". You are solely responsible for ensuring that your use of the Website is lawful in your jurisdiction.

Account Registration

Eligibility and Age Requirements

• Minimum age: You must be at least 18 years old, or the minimum legal age for online gambling in your jurisdiction (whichever is higher), to register an Account and use the gambling services.
• Legal capacity: By registering, you represent and warrant that:
  • you are a natural person acting on your own behalf;
  • you have full legal capacity to enter into binding contracts;
  • you are not located in a Prohibited Jurisdiction.
• Australian users: Residents of Australia are subject to the Interactive Gambling Act 2001. The Website and Sky Crown brand are subject to an ACMA blocking order issued June 2022. If you are in Australia, you acknowledge that:
  • the services may be illegal for the Operator to offer to you;
  • you must not use the Website where prohibited by law;
  • you bear all risk associated with accessing blocked or restricted services.

Registration Process

1. Account creation: To open an Account, you must complete the online registration form, providing a valid email address, password, date of birth, and any other requested information. You agree to supply accurate, complete, and up-to-date data.
2. Email verification: The Operator may require you to verify your email address by clicking on a confirmation link. Until verification is completed, functionality of your Account may be limited.
3. KYC verification: At any time, and in particular prior to allowing deposits, wagers, or withdrawals, the Operator (or Payment Processor) may require you to complete KYC checks by submitting:
   • proof of identity (e.g., passport, national ID, driver's licence);
   • proof of residential address (e.g., utility bill, bank statement);
   • proof of payment method ownership (e.g., copy of card, e-wallet screenshot);
   • any additional documents reasonably required to satisfy regulatory, anti-money laundering, and risk management obligations.
   Failure to complete KYC to the Operator's satisfaction may result in suspension, cancellation of Bets, and/or withholding of funds until verification is complete, subject to applicable law.

User Obligations

• Accuracy of information: You must ensure that all information you provide remains true, accurate, and current. You must promptly update any changes via your Account or by contacting support at [email protected].
• Account security: You are solely responsible for:
  • maintaining the confidentiality of your login credentials;
  • restricting access to your devices;
  • immediately notifying the Operator of any suspected unauthorised use.
  Any activity conducted through your Account, with correct credentials, will be deemed to have been performed by you.
• One account policy: You may not create or maintain more than one Account on the Website. Duplicate or linked Accounts may be closed, and associated Bonuses and winnings voided, at the Operator's discretion.
• Prohibited use: You must not:
  • act on behalf of another person or as part of a syndicate without the Operator's written consent;
  • use the Website for any illegal purpose, including money laundering, fraud, or collusion;
  • use VPNs, proxies, or similar tools to circumvent geographic or regulatory restrictions.

Betting & Gameplay Rules

Placing Bets

• Offer and acceptance: A Bet is accepted only when it has been registered by the Operator's servers and appears in your Account transaction history. Displayed odds, game results, or balance amounts are indicative only until confirmed by server-side records.
• Minimum and maximum stakes: Each game or product may specify its own minimum and maximum Bet limits. You are responsible for checking these limits before placing any Bet. The Operator may, without prior notice, adjust limits for individual Players or games.
• Funding requirement: Bets may only be placed from your available Real-money Balance or, where permitted, from your Bonus Balance. If your balance is insufficient, the Bet will not be accepted.
• Game rules: Each game is governed by its own rules, paytables, and return-to-player (RTP) information as provided by the game supplier. By participating, you agree to be bound by the applicable game rules.

Cancellation and Modification of Bets

• Player-initiated changes: Once a Bet has been accepted and confirmed by the Operator, it cannot generally be cancelled, withdrawn, or modified by the Player.
• Operator corrections: The Operator reserves the right to void or adjust Bets and game outcomes where:
  • a clear technical error, misconfiguration, or malfunction has occurred;
  • odds, results, or game parameters were obviously incorrect or mis-displayed;
  • the Bet was placed after the outcome was known or should reasonably have been known.
  In such cases, the Operator may declare the Bet void, restore the stake to your Account, or apply the correct result, acting reasonably and in accordance with its policies.
• Disconnections and interruptions: If you are disconnected or your session is interrupted while playing:
  • the final result recorded on the Operator's and/or game provider's systems will prevail;
  • incomplete games may be resolved automatically upon reconnection or according to the game provider's rules;
  • you are not entitled to cancel Bets already placed because of network disruption outside the Operator's reasonable control.

Conduct in Live Casino and Chats

• Respectful behaviour: In any live casino, chat, or interactive environment provided on the Website, you must:
  • refrain from using abusive, obscene, racist, sexist, defamatory, or otherwise offensive language;
  • not harass, threaten, or insult other Players, dealers, or staff;
  • comply with instructions given by dealers, hosts, or moderators.
• Prohibition of fraud and collusion: You must not:
  • collude with other Players or third parties to gain an unfair advantage;
  • manipulate game outcomes, use bots, scripts, or automated tools;
  • exploit software bugs, loopholes, or malfunctions.
  Suspected fraudulent or collusive behaviour may result in immediate suspension of your Account, voiding of Bets, forfeiture of winnings, and reporting to relevant authorities.
• Content ownership: Any chat messages or contributions you make may be recorded, monitored, and retained by the Operator and may be used for security, compliance, and dispute resolution purposes.

Bonus Terms

Activation and Eligibility

• Offer-specific terms: Each Bonus or promotion available via the Website, including offers referenced by Sky Crown, is subject to its own specific terms published on the promotions page. In case of conflict, the offer-specific terms prevail over these general Bonus Terms.
• Activation requirements: To receive a Bonus, you may be required to:
  • enter a bonus code during registration or deposit;
  • make a qualifying deposit within a defined timeframe;
  • opt-in through your Account or via a promotional communication.
• Account status: Bonuses are only available to:
  • verified Players with an active Account in good standing;
  • Players who have not previously self-excluded or been excluded by the Operator.

Wagering Requirements and Timeframes

• Wagering obligations: Unless expressly stated otherwise:
  • Bonus funds and any winnings derived from Bonus funds are subject to wagering requirements before they may be withdrawn;
  • wagering is counted only on eligible games and at the percentage contribution set out in the specific offer.
• Time limits: Bonuses and associated wagering requirements must typically be completed within a defined period (e.g., 7 - 30 days from activation). Failure to meet the wagering requirements within the applicable timeframe may result in:
  • forfeiture of any remaining Bonus Balance; and
  • forfeiture of associated Bonus-derived winnings.
• Maximum bet with bonus: While wagering a Bonus, there may be a maximum Bet per spin, game round, or hand. Exceeding this limit may result in confiscation of the Bonus and winnings, at the Operator's reasonable discretion.

Prohibited Games and Actions

• Game restrictions: Certain games, including but not limited to some table games, live casino games, progressive jackpots, or low-risk wagering strategies, may be excluded or contribute at a reduced rate towards wagering. These restrictions are specified in the promotion-specific terms.
• Bonus abuse: The following, without limitation, may constitute Bonus abuse:
  • opening multiple Accounts to claim the same offer more than once;
  • placing low-risk or hedged Bets (e.g., simultaneously betting on red and black in roulette) to clear wagering;
  • delaying game rounds or features, including free spins or bonus rounds, to a time after wagering is completed;
  • depositing, receiving a Bonus, and then withdrawing substantially all of the deposit without engaging in meaningful play.
• Consequences of abuse: In the event of suspected Bonus abuse, the Operator may:
  • remove Bonuses and associated winnings from your Account;
  • void related Bets;
  • close or suspend your Account and retain funds where permitted by law.

Combining Promotions

• One offer at a time: Unless explicitly stated, Bonuses cannot be combined. Only one active Bonus may be in play at any given time.
• Priority and sequence: If you accept multiple offers in violation of the applicable rules, the Operator may:
  • determine which Bonus applies and cancel others;
  • apply wagering to the first activated Bonus and void later Bonuses.
• Cashback and loyalty: Cashback, loyalty points, and VIP rewards may have separate accumulation and redemption rules. You must review the relevant terms before participation.

Payments & Withdrawals

Deposit Methods and Conditions

• Supported methods: Deposits may be accepted via:
  • debit and credit cards (where permitted),
  • e-wallets and online payment services,
  • bank transfers,
  • cryptocurrencies (where available and lawful in your jurisdiction).
  The specific methods available depend on your location and the Payment Processor's capabilities.
• Ownership of payment methods: You may only use payment instruments that are registered in your own name. The Operator and/or Libergos Ltd may require evidence of ownership and may decline or reverse transactions where ownership cannot be verified.
• Deposit limits and fees: Minimum and maximum deposit limits are stated on the Website and may vary by method. The Operator does not generally charge deposit fees, but your bank or payment provider may impose charges which are your sole responsibility.

Withdrawals

• Withdrawal methods: Withdrawals are ordinarily processed via the same method used for deposit, where possible. If this is not feasible, an alternative method may be used at the Operator's discretion, subject to additional KYC checks.
• Processing times: The Operator aims to review and process withdrawal requests promptly (e.g., within 24 - 72 hours), but actual times may be longer due to:
  • pending KYC verification;
  • payment provider processing times;
  • public holidays, weekends, and system maintenance.
  The Operator is not liable for delays caused by third-party financial institutions.
• Limits and cumulative checks: The Operator may apply daily, weekly, or monthly withdrawal limits, disclosed on the Website. Large or unusual withdrawal requests may be subject to enhanced due diligence and additional verification.

Refunds, Chargebacks and Adjustments

• No obligation to refund valid play: Once a deposit has been used for legitimate play, the Operator is under no obligation to refund any amount, except as required by law or these Terms.
• Chargebacks: If you initiate a chargeback or payment dispute:
  • the Operator may suspend or close your Account;
  • all winnings and Bonuses may be voided;
  • the Operator may recover any unpaid amounts, including costs, from you.
• Reversal of erroneous credits: If funds are credited to your Account in error (including duplicate payments or technical mistakes), you must notify the Operator immediately and must not use such funds. The Operator may reverse such credits and adjust your balance accordingly.

Currency and Crypto Transactions

• Currency selection: Your Account may operate in one or more supported fiat currencies, as indicated when you register. Conversion rates are determined by the Operator and/or payment provider and may be subject to fees.
• Cryptocurrency risk: Where cryptocurrencies are supported:
  • you acknowledge the volatility and inherent risks of crypto assets;
  • wallet addresses must be entered accurately - transactions cannot be reversed if you provide incorrect details;
  • the Operator is not responsible for loss due to blockchain congestion, fork events, or network failures beyond its control.

Limitation of Liability

Operator's Obligations

• Fairness and integrity: The Operator endeavours to provide games and services that are fair, reliable, and operated in accordance with its Curaçao licence 8048/JAZ2019-015 and applicable technical standards. Many games are provided by third-party suppliers who are responsible for the underlying RNG (random number generator) and game logic.
• Accuracy of results: The Operator's server records and/or the records of its authorised game providers constitute the final and conclusive evidence of:
  • the outcome of any Bet or game round;
  • the amounts you have wagered and won or lost;
  • the state of your Account balance at any time.
• Reasonable care: The Operator will use reasonable efforts to:
  • maintain the availability and security of the Website;
  • ensure that financial transactions are processed securely;
  • address technical incidents within a reasonable timeframe.

Exclusions of Liability

• Technical failures: To the maximum extent permitted by law, the Operator is not liable for any loss, damage, or expense arising from:
  • internet or communications failures, interruptions, or delays;
  • hardware or software failures on your device;
  • technical problems beyond the Operator's reasonable control, including failures of third-party systems, ISPs, or the ACMA's or other regulators' blocking actions.
• Regulatory restrictions: The Operator is not responsible for:
  • any consequences of your access to the Website from jurisdictions where online gambling is illegal or restricted;
  • any blocking, filtering, or restriction imposed by ACMA or Australian ISPs under a blocking order (including the June 2022 order in respect of "SkyCrown").
• Indirect losses: The Operator is not liable for any indirect, consequential, special, or punitive damages, including loss of profits, business, data, or goodwill, whether arising in contract, tort, or otherwise.

Maximum Liability

• Cap on damages: Subject to any non-excludable statutory rights under applicable law, the Operator's total aggregate liability to you for any claim arising out of or in connection with the Website or these Terms shall not exceed:
  • the lesser of (i) the amount of the Bet or transaction giving rise to the claim; and (ii) the amount of real-money funds actually lost by you on the Website over the 90 days immediately preceding the event giving rise to the claim.
• Non-excludable rights: Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including certain rights under Australian Consumer Law, to the extent that such law is applicable notwithstanding the chosen governing law.

Intellectual Property Rights

Ownership

• Website content: All intellectual property rights in the Website and its content, including text, graphics, logos, trademarks, trade names (including "Sky Crown"), audio-visual material, software, databases, and layout, are owned by or licensed to the Operator or its affiliates and suppliers.
• Software: The software used to provide games and platform functionality is protected by copyright, trade secret, and other intellectual property laws. You acquire no rights in such software other than the limited licence expressly granted under these Terms.

Permitted Use and Restrictions

• Limited licence: Subject to your compliance with these Terms, the Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and its services solely for your private, non-commercial entertainment.
• Prohibited acts: You must not, without the Operator's prior written consent:
  • copy, reproduce, modify, create derivative works from, distribute, or publicly display any part of the Website or its content;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any software used on the Website, except where explicitly allowed by applicable law;
  • use any automated means (including bots, scrapers, or crawlers) to access or interact with the Website;
  • use the brand name "Sky Crown" or any related marks in any unauthorised manner.

Privacy & Data Protection

The Operator processes personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms and made available on the Website.

• Data collection and use: By using the Website, you acknowledge that your personal data (including identity, contact, transaction, and gameplay information) may be collected, used, stored, and shared for purposes including:
  • account creation and management;
  • provision of gambling services and customer support;
  • KYC, anti-money laundering, and fraud prevention measures;
  • compliance with legal and regulatory obligations in Curaçao, the EU (for Libergos Ltd), Australia, and other relevant jurisdictions.
• Third-party processors: The Operator may share personal data with Libergos Ltd and other third-party service providers (such as payment processors, game suppliers, and verification services) subject to appropriate contractual and legal safeguards.
• Rights and choices: Your rights regarding access, correction, deletion, and restriction of your personal data are set out in the Privacy Policy. If you have questions, you may contact [email protected].

Changes to Terms

Amendment Procedure

• Right to amend: The Operator may modify, update, or replace these Terms at any time to reflect changes in laws (including Australian Interactive Gambling Law developments), regulatory guidance, internal policies, or services offered.
• Notification: Where material changes are made, the Operator will take reasonable steps to inform you, which may include:
  • displaying a prominent banner or pop-up on the Website upon your next login;
  • sending an email to the address associated with your Account;
  • updating the "effective date" at the top of these Terms.

Acceptance of Changes

• Continuing use: Your continued use of the Website after changes take effect constitutes your acceptance of the updated Terms.
• Right to discontinue: If you do not agree with the amended Terms:
  • you must stop using the Website immediately;
  • you may request closure of your Account and withdrawal of any available Real-money Balance, subject to verification and compliance checks.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

• Grounds for action: The Operator may suspend, restrict, or close your Account, and/or withhold funds, where it reasonably suspects or determines that:
  • you have breached these Terms or any game or Bonus rules;
  • you have provided false or misleading information;
  • you are underage or located in a Prohibited Jurisdiction, including where ACMA has issued a blocking order relevant to your use;
  • fraud, money laundering, collusion, or other unlawful or improper conduct has occurred;
  • you have initiated chargebacks or payment disputes without valid grounds.
• Immediate measures: In serious cases, the Operator may implement an immediate suspension without prior notice, including blocking access, freezing funds, and cancelling pending Bets.

Player-Initiated Closure

• Account closure: You may request closure of your Account at any time by contacting customer support at [email protected]. The Operator will process such requests within a reasonable timeframe.
• Self-exclusion: Where supported, you may request self-exclusion for responsible gambling reasons. Additional terms and mechanisms for self-exclusion are specified on the Website or in the responsible gambling policy.

Effect of Termination

• Balance handling: Upon closure of your Account, the Operator will, where lawful and subject to any necessary checks:
  • pay out your available Real-money Balance to you; and
  • cancel any remaining Bonuses and Bonus Balance.
  Funds may be withheld where required for investigation of suspected breaches or unlawful activity, or where directed by law or a competent authority.
• Survival of provisions: Any provisions of these Terms which by their nature should reasonably survive termination (including those relating to intellectual property, limitation of liability, and governing law) shall continue in effect.

Governing Law & Jurisdiction

Applicable Law

• Primary governing law: These Terms, your use of the Website, and any contract between you and the Operator are governed by the laws of Curaçao, without regard to conflict-of-law principles.
• Mandatory local laws: Notwithstanding the above, you remain responsible for complying with all applicable laws in your jurisdiction, including the Australian Interactive Gambling Act 2001 if you are in Australia. Where mandatory local consumer protection or gambling laws apply, they may afford you additional rights that cannot be excluded by agreement.

Dispute Resolution

• Internal complaint handling: If you have a complaint or dispute regarding the Website, you must first contact customer support at [email protected], providing:
  • your Account details;
  • a clear description of the issue;
  • copies of any relevant evidence (e.g., screenshots, transaction IDs).
  The Operator will investigate and endeavour to respond within a reasonable timeframe.
• External escalation: If a dispute cannot be resolved internally, it may, where applicable, be referred to:
  • an independent alternative dispute resolution (ADR) body recognised in connection with Curaçao-licensed operators; or
  • the courts of Curaçao, which shall have non-exclusive jurisdiction.
• Australian regulatory actions: If you are in Australia, you acknowledge that ACMA and other Australian regulators may have oversight or enforcement powers in relation to the provision of illegal gambling services, but they are not dispute resolution bodies for private claims between you and the Operator.

Contact Information

If you have any questions, complaints, or legal notices relating to these Terms, the Website, or the services provided in connection with Sky Crown and skycrownbet-au.com, you may contact:

• Customer Support (primary):
  • Email: [email protected]
  • Phone: not specified
  • Online contact form: not specified
• General and Legal Enquiries:
  • Email: [email protected]
  • Mailing / Legal Address of Operator:
    Hollycorn N.V.
    Heelsumstraat 51, E-Commerce Park
    Curaçao
    Postal code: not specified
  • Payment Processing / Merchant of Record:
    Libergos Ltd
    Boumpoulinas, 1 - 3, BOUBOULINA BUILDING, Flat/Office 42
    1060, Nicosia, Cyprus

All communications should be made in English. For record-keeping and compliance purposes, the Operator may retain copies of correspondence and may request additional information to verify your identity before discussing Account-related matters.